Overview
A 'User' mean someone that is able to login to theSportzVault Administration web site for and carry out certain administrative tasks. A user account can have one or more User Roles assigned which gives the ability to carry out different tasks, and/or access different parts of the administration site.
Any number of user accounts can be created within an organisation. For example, a club may wish to set up a different user to enter results for each of its teams different users to help maintain the website content.
Go to Mode: Organisation Menu: Users -> User List
The User List
The Users for your organisation are presented as a list in table form. The columns are:
Login ID | This is the ID used to log in to the system (by also providing their password). | ||
|---|---|---|---|
User Name, Email | The full name and email address of the user. | ||
Last Login | The date/time that the user last successfully logged on to the system. | ||
Status | |||
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| | Also displayed in red, these are accounts that have been locked out (due to or more successive login failures) or by manually locking the account (see below). |
|
| | Also displayed in orange, these are accounts that have been marked as 'deleted'. These records only display when the Show deleted users checkbox is checked. See below for more information about delting and undeleting user accounts. |
|
| | Also displayed in bold , this user is the main point of contact (i.e. 'expert' user) for the organisation, and the user details of this user display on the administration home page. An organisation can only have one principal user at one time. |
|
| Any user not fitting one of the above categories is displayed within an image in this column. | |
Edit | Click the link to edit the user account. | ||
Actions | One or more actions are available, depending on the current status of the account. Select an action from the dropddown list and click the Go button. Actions are described further below. |
Edit/Create New User
Refer to ?User Maintenance
Actions
Deleting a User
- Select the Delete User action and click Go Click OK to the confirmation message box to delete the user.
Info - You cannot delete yourself or the Principal User.
- If the account has been logged in to, it may not be possible to completely remove the account. In this case it is marked as deleted. These sort of deleted accounts can be displayed in the User List by checking the Show Deleted accounts check box.
Restoring (UnDeleting) a User
Note: Display deleted user accounts in the User List by checking the Show Deleted users checkbox.
- Select the UnDelete User action and click Go
Info Accounts that were completely removed when initially deleted (see above) cannot be restored.
Resend welcome email
When a user account is created, an email is sent containing the user's login details, information about how to log in, and in most cases a PDF 'Getting started guide'. This email can be resent to the user at any time.
- Select the Resend welcome email action and click Go
Locking or unlocking a User account
A User who has more than successive login failures will be automatically locked, and cannot log in to the system. This is to prevent hacking attempts. Any account can be manually locked also. This may be useful for temporarily disabling a login, without deleting the account.
To lock an account:
- Select the Lock account action and click Go
- Click OK to the confirmation message box to lock the account. The user will not be able to login to the system.
To unlock a locked user:
- Select the UnLock account action and click Go
- This will unlock the account, but leave the user's password unchanged. It will then send an email notification to the user with a password reminder.
Reset a Password
You can reset a User's password (i.e. change it to a random password) regardless of whether the user is locked (although you would normally only do this on a locked account).
- Select the Reset Password action and click Go
- Click OK to the confirmation message box to reset the password. The password will be set to a random password which will be emailed to the user. The user will need to change that password the next time they login.
Change the Principal user
- Select the Set as Principal user action and click Go