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A User who has more than successive login failures will be automatically locked, and cannot log in to the system. This is to prevent hacking attempts.

Any account can be manually locked also. This may be useful for temporarily disabling a login, without deleting the account.
To lock an account:

• Select the Lock account action and click Go

• Click OK to the confirmation message box to lock the account. The user will not be able to login to the system.

To unlock a locked user:

• Select the UnLock account action and click Go

• This will unlock the account, but leave the user's password unchanged. It will then send an email notification to the user with a password reminder.

You can reset a User's password (i.e. change it to a random password) regardless of whether the user is locked (although you would normally only

do this on a locked account).

• Select the Reset Password action and click Go

• Click OK to the confirmation message box to reset the password. The password will be set to a random password which will be emailed to the user. 

  The user will need to change that password the next time they login.

When a user account is created, an email is sent containing the user's login details, information about how to log in, and in most cases a

PDF 'Getting started guide'. This email can be resent to the user at any time.

• Select the Resend welcome email action and click Go

Select the Delete User action and click Go. Click OK to the confirmation message box to delete the User.

Deleted accounts can be displayed in the User List by checking the Show Deleted accounts check box.

Select the UnDelete User action and click Go Accounts that were completely removed when initially deleted (see above) cannot be restored

Show list of latest login attempts - success/failure, time stamps and IP address

Show list of latest action attempts/pages views