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More actions toward admin users

Restore User

Lock/unlock Useraccount

A User who has more than successive 5 consecutive login failures will be automatically locked, and cannot log in to the system. This is to prevent hacking attempts.

Any account An Account can be manually locked also. This may be useful for temporarily disabling locked manually in order to temporarily disable a login, without deleting the accountAccount.

To lock an accountAccount:

Select the Lock account action and click Go.
Click OK to in the confirmation message box to lock the accountAccount. The user will then not be able to login to the system again until the Account is unlocked.

To unlock a locked useran Account:

Select the UnLock account action and click Go.
This will unlock the accountAccount, but and leave the userUser's password unchanged. It will then send an email notification to the user User with a password reminder.

Reset a Passwordpassword

You can reset a User's password (i.e. change it to a random password) , regardless of whether or not the user User Account is locked (although typically you would normally only do this on a locked accountAccount).

Select the Reset Password action and click Go.
Click OK to in the confirmation message box to reset the password.

The User password will be

set

changed to a

random password which

randomly generated password, that will be emailed to the

user

User.

The user will need to change that password the next time they login.

Principal Set as principal user

Select the Set as Principal user action and click Go.

Resend welcome email

When a user account User Account is created, an email is sent containing the userUser's login details, information about how to log in, and in most cases optionally a PDF 'Getting started guide'. This email can be resent to the user at any time.

Select the Resend welcome email action and click Go.

Delete/Undelete user

To delete a User Account:

Select the Delete User action and click Go.

Click OK

to

in the confirmation message box to delete the User Account.

Deleted accounts can be displayed in the User List by checking the Show Deleted accounts check box

Undelete a User Account:

Select the UnDelete User action and click Go.
Click OK in the confirmation message box to undelete the User Account.

Note

You cannot delete

yourself

your User Account or the Principal User Account.

If the account has been logged into

See further note below regarding deletion and restoration of User Accounts.

Once a User has logged into their Account, it may not be possible to completely remove the accountAccount. In this case, it is marked as deleted.

Go

Select the UnDelete User action and click

Accounts that

were

have been completely removed when

initially

deleted

(see above)

cannot be restored.

Display deleted user accounts

Note
Info
Deleted Accounts can be displayed in the User List by checking the the Show Deleted users checkboxaccounts check box.

View Login History

Show list of latest login attempts - success/failure, time stamps and IP address

View Action historyHistory

Show list of latest action attempts/pages views

Child pages

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New Version 31

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More actions toward admin users