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Lock/unlock account | A User who has more than 5 consecutive login failures will be automatically locked, and cannot log in to the system. This is to prevent hacking attempts. An Account can be locked manually in order to temporarily disable a login, without deleting the Account. To lock an Account:
To unlock an Account:
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Reset a password | You can reset a User's password, re.g.ardless regardless of whether or not the User Account is locked (although typically you would only do this on a locked Account).
The User password will be changed to a randomly generated password, that will be emailed to the User. The User will need to change that password the next time they login. | ||||
Set as principal User | Select the Set as Principal User action and click Go. | ||||
Resend welcome email | When a User Account is created, an email is sent containing the User's login details, information about how to log in, and optionally a PDF 'Getting started guide'. This email can be re-sent to the User at any time. Select the Resend welcome email action and click Go. | ||||
Delete/Undelete User | To delete a User Account:
Undelete a User Account:
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View Login History | Show list of latest login attempts - success/failure, time stamps and IP address. | ||||
View Action History | Show list of latest action attempts/pages views. |
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