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titleI can’t find myself in the system.

You can search for your details on the following Login portals:

Find your details, by entering in one of these three fields and press Find:

  • Participant ID,
  • Email address or
  • Personal details (First Name, Last Name + DOB).

 

If you are unsure of your Participant ID or email address, the best search is via Personal details (First Name, Last Name + DOB).

If you cannot find your details in our database, and you think you have signed up before, please contact Support to query this further.

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titleI don’t know if I have a Login ID.

If you don’t know if you have a Login ID, you can search for yourself on the following Login portals:

Find your details, by entering in one of these three fields and press Find:

  • Participant ID,
  • Email address or
  • Personal details (name + DOB).

 

If you can find your details in our database, you’ll be able to see if you have a Login ID. 

If the Status of your account shows “Account Exists”, then you have a Login ID and it will display under the email address field. 

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If the Status of your account shows “Email Exists”, then you don't have a Login ID yet, and you will need to create a Login by selecting Create Login.

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If you cannot find your details in our database, and you think you have signed up before, please contact Support to query this further.