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Go to the Account Recovery link on one of the following Login portals:

Find your details, by entering in one of these three fields and press Find:

  • Participant ID,
  • Email address or
  • Personal details (First Name, Last Name + DOB).

 

If your details are found, and you have an account set up already, you can send a Reset Password email to your Login email address.

Your details should show an account status of “Account Exists” and the Reset Password button.

 

If you do not have an account set up, and your details are on record, you can follow the Create Login workflow to create an account for yourself.