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The following help content describes the latest version of the app - version 2. We recommend users install the latest version of the app to ensure the features and design match that described below. |
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If you don’t have an account, you should ask your club contact to set you up with one. If you already have an account but don’t have scoring rights or access to score a match, please contact the Principal Administrator at your club to request access. |
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Yes, there is – we call it Demo Mode. You can access Demo Mode from the main menu while logged in, or by tapping ‘Continue without logging in’ from the Login screen. |
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If you are already logged in, and you are on the Matches page, simply swipe down. Matches that have just been setup should populate in the list - providing they have been made active by the administrator on the system. |
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Yes – it’s called a Custom match. You can create a custom match — with custom teams and players — by tapping the ‘Custom’ tab on the Matches screen, or by tapping ‘Continue without logging in’ from the Login screen. However, keep in mind that custom matches cannot be synced to ResultsVault — they will only exist on your device. |
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Yes, multiple scorers can score the same game but only the first scorer to access the match, known as the Primary Scorer, will sync the score to ResultsVault. Any subsequent scorers are known as Secondary scorers, and their scoring will remain on their device only, unless they take over scoring from the Primary scorer. To switch scoring from a Primary scorer to a Secondary scorer:
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You have three different options for fixing a mistake: |
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Yes, you can. You will first need to download the match from when you have have access to the Internet. To do this, tap a match on the Matches screen and select ‘Download’. This will save the match — as well as the player lists for both competing teams — to your device. Then, when you wish to score offline, you can access your Downloaded matches either from the menu on the Matches screen, or by pressing ‘Continue without logging in’ from the Login screen. |
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You can end a match at any time. Simply tap the ‘Match Actions’ button (tablet users) or ‘Actions’ button (phone users) on the Scoresheet, select ‘End Match’, and then tap ‘Done’ on the proceeding screen. If you are scoring in Final Scores mode, rather than Live, you can tap the ‘End Match’ button on the Scorecard screen. |
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Simply login to the app with your account, tap on your match and select ‘Continue Scoring’. Then, follow the End Match process (see previous FAQ item), and the scores will be synced to the system. |
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During a match, you can access a PDF version of the scorecard by tapping on the Menu button on the Scoresheet and selecting ‘Export to PDF’. For a Completed match, just tap the match on the Matches screen and, once the scorecard loads, tap the Download button in the top right of the screen to access a PDF version. Depending on the device you are using, you should be able to save, email, or print the PDF scorecard. |
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Absolutely. You can clear any ‘in progress’ match by tapping the match on the Matches screen and selecting ‘Clear all data’. Once the matches list reloads, you can start scoring again by tapping the same match and selecting ‘Start scoring’. |
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Unfortunately, you will always need an internet connection to view the help content. If you know you will be scoring a match offline at the ground, we recommend printing the help content so you have a paper copy to take with you. |
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To extend the battery life of your device when using the app, use these tips:
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Scorers will have the ability to display a scoreboard via an external TV providing they are using an iOS device.
When connected, the scoreboard will automatically update based on the live score input during an innings.
Scoreboard Display:
Connection methods
The scoreboard display is compatible with all iOS devices using an HDMI cable or Apple TV.
The connection will need to be setup before the External Scoreboard (TV) function can be used.
Notes
Sizing and Display
The sizing and display is proportional meaning the display will be adjusted for any size screen to suit – big or small. It has also been optimized for a 16:9 (widescreen) format.
Note
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