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  • Manage Admin Users

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Roles of Admin Users

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SYSTEM ADMIN

High level system administration.

SITE MANAGER

Higher level website and competition related maintenance that is typically related to 'setup' or 'configuration' tasks, such as:

  • Grade setup
  • Online Form & Registration Product configuration
  • Registration Types & Registration Period setup
  • Access to Season & Competition settings
  • Website tasks
  • Person Manager capabilities

CONTENT MANAGER 

Website content related maintenance (e.g. create and maintain Html content, home page, News, Events, Slideshow Galleries).

User MANAGER

Create and maintain other Users.

Warning

Users who have this role can effectively grant themselves any other role.

EMAIL SENDER

Access to send email messages

Info

Exception: In Cricket, SITE MANAGER can also send Fantasy League messages.

SMS SENDER

  • Sending of SMS messages.

  • Ordering SMS credits.

RESULTS MANAGER

Competition Results related maintenance (e.g. clubs: results and scores update, associations: match confirmation, exception reports etc).

MATCH OFFICIAL MANAGER

 

PERSON MANAGER

Creation, editing, deleting of person records - e.g. Players, Contacts, Umpires and tasks related to person records.

ADMINISTER CHILD

Managing competitions between other 'child' organisations to 'administer' a child organisation without requiring a separate login to that organisation. 
For example, an association User with the role can 'administer' one of its participating clubs directly (from the dropdown list on the administration home page). See below for more 
information about administering child organisations.

FINANCIAL MANAGER

  • Tasks relating to financial information - e.g payments/subscriptions made by players or other people in the system.

  • Additional 'special' roles that are not available in all cases.

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Grade Access for Admin Users

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By default, a User has access to all grades that are relevant to their organisation. This can be restricted as follows:

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Note
  • It is possible to select ALL roles of a particular type, or specific sub-roles. For example, ALL PLAYER ROLES will allow sub roles such as PLAYER:SENIOR, PLAYER:JUNIOR. 
  • If both ALL PLAYER ROLES and (e.g.) PLAYER:SENIOR is selected, then ALL PLAYER ROLES will take precedence. 
  • NO ROLES should be selected where the User requires access to records with NO ROLES (e.g. past players).


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A User who has restricted Person Roles assigned will not be able to access any person record for editing or viewing which does not hold at least one of their allowed roles. These records would also have personal information obscured in any person list for that User.

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More actions for System Admin Users

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Lock/unlock account

A User who has more than 5 consecutive login failures will be automatically locked, and cannot log in to the system. This is to prevent hacking attempts.

An Account can be locked manually in order to temporarily disable a login, without deleting the Account.

To lock an Account:

  • Select the Lock account action and click Go.

  • Click OK in the confirmation message box to lock the Account. The User will then not be able to login to the system again until the Account is unlocked.

To unlock an Account:

  • Select the UnLock account action and click Go.

  • This will unlock the Account, and leave the User's password unchanged. It will then send an email notification to the User with a password reminder.

Reset a password

You can reset a User's password, regardless of whether or not the User Account is locked (although typically you would only do this on a locked Account).

  • Select the Reset Password action and click Go.

  • Click OK in the confirmation message box to reset the password.

The User password will be changed to a randomly generated password, that will be emailed to the User. The User will need to change that password the next time they login.

Set as principal UserSelect the Set as Principal User action and click Go.

Resend welcome email

When a User Account is created, an email is sent containing the User's login details, information about how to log in, and optionally a PDF 'Getting started guide'. This email can be re-sent to the User at any time.

Select the Resend welcome email action and click Go.

Delete/Undelete User

To delete a User Account:

  • Select the Delete User action and click Go.

  • Click OK in the confirmation message box to delete the User Account.

Undelete a User Account:

  • Select the UnDelete User action and click Go.

  • Click OK in the confirmation message box to undelete the User Account.
Note

You cannot delete your User Account or the Principal User Account.

  • If a User Account has been newly created and you delete the account BEFORE the User logs into the system for the first time, the Account will be removed from the system and cannot be restored at a later time.
  • If a User Account has been newly created and you delete the account AFTER the User logs into the system for the first time, the Account will remain in the system and the User Account will be marked as "deleted".
    These accounts can be restored at a later time and will be displayed in the User List if the Show Deleted accounts checkbox is checked.

View Login History

Show list of latest login attempts - success/failure, time stamps and IP address.

View Action History

Show list of latest action attempts/pages views.

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