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titleNote
The following help content describes the latest version of the app - version 35.5.0.  We recommend users install the latest version of the app to ensure the features and design match that described below.

 

 

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titleI don’t have an account, or my account doesn’t have scoring access. What can I do?

If you don’t have an account, you can register for one on the Play-Cricket website — just follow the links once you’re there to ‘Sign Up’.

If you already have an account but don’t have scoring rights or access to score a match, please contact the Principle Principal Administrator at your club/county to request access.


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titleIs there a test option where I can try out all the app’s features?

Yes, there is – we call it Demo Match. You can access Demo Match from the menu on the Matches screen, or by tapping ‘Continue without logging in’ from the Login screen.


 

 

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titleHow can I connect the app with my FSL scoreboard?

To integrate with your FSL scoreboard:

1) From the Settings screen of the app, or the settings page when starting a match, select 'External Scoreboard'.

2) Select 'Settings'. This screen displays the categories and the corresponding indices for your FSL scoreboard. Move the categories using drag and drop (iOS) or the arrow buttons (Android) until the categories and indices match the setup of your FSL scoreboard.

 

To connect with an FSL scoreboard:

1) From the settings page, when starting a match, select 'External Scoreboard'.

2) Select 'Device'. A list of all available Bluetooth devices will display - simply select the item in the list that matches your FSL Scoreboard.

3) If the app is able to connect to your scoreboard, you will momentarily be returned to the 'External Scoreboard' screen, and the device status will display as 'Connected'.

4) Select 'Back', and continue setting up the match as per usual. The app will now handle all communication with the FSL Scoreboard during the match.


 

 

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titleHow can I download a match from Play-Cricket to score?

If you are already logged in, and you are on the Matches page, click on the Play-Cricket tab and above it you can click on the download icon in the app header.


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titleIf I make a mistake while scoring, how can I fix it?

You have four different options for fixing a mistake:
• You can undo any number of balls (in reverse order) by tapping the undo icon on the Scoresheet.
• You can edit an individual ball or an entire over by tapping the Edit icon next to any ball or over in the Ball-by-ball Ball list. If you are using Play-Cricket Scorer on a phone, the Ball-by-ball list is available by tapping the ‘Edit’ tab on the Scoresheet.
• If you missed a delivery, you can insert it into an existing over. Simply tap the Insert icon next to any over, compose the ball, and then press Done.
• You can alter batting and bowling figures, as well as the total scores and wickets lost for any Innings, via the Scorecard. The Scorecard is available by tapping on the Menu icon on the Scoresheet, and selecting ‘View/Edit Scorecard’.

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titleHow can I add another person to my team if they aren’t in the Team list?
From the Matches screen, select head  head to the left hamburger menu and then select Team Selection.

You can edit either of the Team team lists by swiping left/right to view the desired Team, then select Edit Team to change the list, or Add More Players to add Players not already in the list.

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titleHow can I make the most of my battery while scoring?

To extend the battery life of your device when using the app, use these tips:

  • Reduce Screen Brightness.
  • To stop your phone turning up the brightness every time it deems it necessary, turn Auto-Brightness off.
  • While the screen is on, you're consuming power, so make sure that your device isn't awake when you don't need it to be.
  • Disable Background App Refresh.
  • Use Low Power/Battery Saver Mode.
  • Turn off unnecessary radios such as GPS, Bluetooth and WiFi (The app will not use Bluetooth at any stage and, if you are using cellular data to connect, the WiFi can also be safely switched off).
  • Turn off non-essential notifications such as those of email and messaging apps.
  • To ensure that the battery doesn’t deplete during a game, charge device at every opportunity, for e.g. lunch break between two innings.

 

 

 

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titleHow does the TV Scoreboard Display work?

Scorers will have the ability to display a scoreboard via an external TV providing they are using an iOS device.

 

When connected, the scoreboard will automatically update based on the live score input during an innings.

 

Scoreboard Display:


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Connection methods

 

The scoreboard display is compatible with all iOS devices using an HDMI cable or Apple TV.

 

The connection will need to be setup before the External Scoreboard (TV) function can be used.

 

Notes

  • If you wish to use AirPlay to broadcast to an Apple TV, ensure AirPlay Mirroring is switched ‘on’ in the iOS control centre.

 

  • Once the iPhone/iPad is plugged into a TV using HDMI, the display of the device will be mirrored to that TV, meaning the TV will display what is on the device. When the “External Scoreboard (TV)” option is set to ‘ON’, the display on the TV will change to the scoreboard display.

 

  • Please ensure the TV’s AV/Input channel is set to the HDMI port the device is plugged into

 

 

Sizing and Display

 

The sizing and display is proportional meaning the display will be adjusted for any size screen to suit – big or small. It has also been optimized for a 16:9 (widescreen) format.

 

Note

  • For a clearer display, use a TV that has a resolution of 720p or higher.