If you can't log in, the first thing to do is to check whether your record is in our database.
- Go to the Account Recovery link of your sport:
2. Find your details, by entering in one of these three fields and press Find:
- Participant ID,
- Email address or
- Personal details (First Name, Last Name + DOB).
3. If you can find your details in our database, you’ll be able to either Create Login or Reset Password.
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- You can create a Login for yourself if you don't already have one and you have registered to the sport before.
By creating a Login, you will be able to access your record online.
Once you have selected Create Login, a Login invitation will be sent to your Login email address.
- You can create a Login for yourself if you don't already have one and you have registered to the sport before.
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If you
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- don't already have an email address saved against your record, you will need to contact Support to add it to your profile.
- If you already have a Login account for your record, you will be able to reset your password by sending an email to your Login email address. The email will contain a link for you to reset your password. I
f the email address shown for your record is incorrect or old, you will need to contact Support who can assist you to change your Login email address.
- If you already have a Login account for your record, you will be able to reset your password by sending an email to your Login email address. The email will contain a link for you to reset your password. I
4. If you cannot find your details in our database, and you think you have signed up before, please contact Support.