Overview
Every user can change the following details:
- Login ID - this is the ID used to log in to the system
- Name - i.e. your first name / last name. This is used for identification purposes.
- Email address. It is important that this is kept up to date, as it is used to send you important information about your account (such as password reminders if you forget your password)
- Password - unique code to Login to your organisation administration (subject to access levels and User Roles)
Changing your user details
Go to Mode: Organisation Menu: Users -> My Account -> User Details
- Edit any or all of the above fields. Note that if changing your Login ID, The new Login ID must be at least 4 characters long, and can only contain alphanumerics. If the ID already exists in our system you will be asked to choose another ID. In most cases you can just add a numeral to the end of the ID you want - e.g. if you can't have frednerk , try frednerk1 . Also, if you change your ID, you must use the new ID next time you login.
- Click the Update button to update your information
Note that the organisation you are authorised for is displayed as well as the Roles for which you are authorised (see the help topic User List Maintenance for further information about user roles).
Changing your password
It is good practice to regularly change your password.
Passwords are not case sensitive, they must consist of only alphanumeric characters, and be at least 4 characters in length. (For example mypassword, pwd1, 456728 are legal passwords but p, e#$ T, pwd are not).
Go to Mode: Organisation Menu: Users -> My Account -> Change Password
- Enter your current password
- Enter your new password (see above for password rules)
- Enter your new password again
- Click the Update button to change your password
If your passwords are correct and legal your password will be changed. You must use the new password the next time you login.